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Oxygen Equipment Guides

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Patient Instruction Guides

Below you will find patient instruction guides for all of our oxygen equipment. Please contact us if you have any questions!




Oxygen Safety Guidelines

Oxygen is classified as “supports combustion” which means it does not burn by itself but is one of three ingredients necessary to start a fire. The other two ingredients are a combustible material (a fuel) and a source of ignition (a flame). Therefore it is important to follow these safety guidelines to prevent a fire.


No Smoking/No Open Flames/No Heating Sources

  1. Do not smoke or allow others to smoke near you.
  2. Stay at least 5 feet away from open flames or other heat and ignition sources.
  3. Do not store oxygen equipment near radiators, heating ducts, steam pipes, kitchen ovens, or any other sources of heat.


No Oil/Grease or Petroleum Products

  1. Do not use flammable products, such as aerosol sprays, paint thinners, gasoline, or oil-based lubricants while using oxygen.
  2. Do not use oil or grease on oxygen equipment.
  3. Do not use oil-based or petroleum-based cosmetics, lotions, or lip balms. These products can react with oxygen and cause a fire. It is safe to use water-based products.


No Household Electrical Appliances

  1. Do not use any household electrical appliances in an oxygen-enriched atmosphere. (Such as electrical heaters, electric blankets, and electric razors.)
  2. Do not use an extension cord with your concentrator. A power strip is a better choice if needed.
  3. Turn off the oxygen equipment when not in use.
  4. Do not keep a cylinder under bed linens, behind curtains, or in closets as these items may become oxygen enriched and sparks could ignite a fire.


Other Safety Rules

  1. Keep a fire extinguisher in your home and place a sign visible in a window or on a door to alert fire department personnel that oxygen is used in your home.
  2. Do not attempt to fix or repair oxygen equipment on your own.
  3. Do not touch frosted fittings on liquid systems with your bare hands.
  4. Store your cylinders in a well-ventilated area.
  5. Secure your cylinders so that they cannot be knocked over.
  6. Do open cylinder valves slowly.


Travel Safety Rules

  1. Do not transport oxygen in an enclosed area or the trunk of the car.
  2. Transport oxygen in the back seat of the car, secure it properly and open your window approximately one inch to avoid an oxygen-enriched environment.


General Instructions Regarding Delivery

  1. Oxygen One delivers oxygen Monday through Friday. You have been assigned a delivery day based on your location. This day should be noted on the refrigerator magnet we have provided. Your delivery frequency will be based on your individual oxygen usage.


Every Day

  1. Check your oxygen contents levels or tanks.
  2. Make sure you have enough oxygen to last until your delivery day.
  3. Call for your delivery when you have 1 lights/tanks left.
  4. Call Oxygen One at (262) 521-2202 or 1-888-OXYGEN-1 to order more oxygen.
  5. Check your supply of tubing, cannulas, connectors, and humidifier bottles (if applicable) and request additional supplies when you call for your delivery.
  6. In winter weather, arrange to have sidewalks shoveled and salted prior to your delivery.


The Day Before Your Delivery

  1. A Patient Services Representative will call in the afternoon to schedule your delivery.


General Instructions Regarding Supplies

  1. General replacement of supplies will be dependant upon your oxygen prescription. Please follow the guidelines below for replacing supplies such as tubing and cannulas. (These guidelines are for 24 hour-a-day oxygen users.)


Every 2 Weeks

  1. Change the cannula on your most frequently used oxygen source (typically your concentrator).



  1. Change the cannula on your secondary oxygen source (typically your portable system).


Every 2 Months

  1. Change any long (25 or 50 foot) tubing on your oxygen equipment.


View our Oxygen Equipment Comparison Guides: