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 Oxygen One provides several different services to help you maintain your
lifestyle and health while using your oxygen. At your initial equipment
set-up, a medical technician will not only deliver equipment, but help you find
a system that fits your everyday life. After the medical technicians
deliver the equipment, we spend extra time explaining the system and answering
any questions you have. Within a few days, a State Licensed
Clinician will
visit you in your home to verify that the equipment provided is adequate to meet
your clinical needs. This one and a half hour session allows ample time
for education on home safety, disease processes, signs and symptoms of
infection, and the importance of remaining active to increase endurance while on
long term oxygen therapy. This visit is also used to determine the
necessity of future visits. A respiratory therapy program may be recommended for
those who clinically qualify, in order to maximize the benefits of treatment.
For those patients who are doing well with their oxygen therapy, Oxygen One
utilizes a timely phone follow-up by our clinical department. This call is
used to detect changes in condition and changes in compliance. When
changes are detected, the clinician schedules an in home visit to further assess
your clinical needs.
Delivery and Service
Business Hours
Our regular business hours are from 8:30am to
5:00pm Monday through Friday. During these hours, routine deliveries,
respiratory therapy visits, and billing inquiries are addressed.
Delivery
We ask that you call in your orders and deliveries
at least two days in advance, during business hours. If it is after
regular business hours, you may leave a detailed message with our answering
service and we will contact you the following business day for confirmation.
In Case of an Emergency
Oxygen One is available to assist with emergencies
24 hours per day, seven days per week. Some types of emergencies may
include: a new set-up and delivery of equipment, equipment malfunction, power failure, weather emergency
or natural disaster.
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